Burger King reviews and complaints 1
View all 4590 complaintsBurger King - customer service
I was in line at the drive-thru basically waiting to get an order and there was no comment or no response from the drive-thru assistant or window and I did not hear anything com in my from the speaker, no please wait or anything so I pulled up to the window to order and they refused to take my order. I was then told that I jump the line. The assistant manager Angel would not accommodate me for the inconvenience and place my order even after explaining there was an issue with the equipment malfunctioning or lack of the attendant. The customer experience was very poor and I never experienced anything like this before. I was refused service when I honestly had a reasonable request to be served. I was polite and treated very poorly. I was told by Angel I needed to get back in line and that I was a line cutter. OMG. I will wait to see if Burger King cares about it's customers before I share my experience on Twitter and Facebook. Please send Angel to customer service training! He needs help.
Latest Burger King Reviews
Food Terrible customer service skills Disrespectful Manager Carmia Clements Cleanliness 2/1/2" curvature black piece of plastic found in my burgerGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!