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CB Mobile and Cell Phones Cricket Wireless 5887 Copley Drive, San Diego, CA, 92111, US
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Cricket Wireless
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Cricket Wireless company logo

Cricket Wireless

5887 Copley Drive, San Diego, CA, 92111, US
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1 complaint
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Working hours
Mon
10:00 am - 6:00 pm
Tue
10:00 am - 6:00 pm
Wed
10:00 am - 6:00 pm
Thu
10:00 am - 6:00 pm
Fri
10:00 am - 6:00 pm
Sat
Closed
Sun
Closed
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R
5:47 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cricket Wireless - a cricket wireless christmas!

A Cricket Wireless Christmas!

On the ninth day before Christmas
Cricket wireless sold to me:
A brand new cell phone and plan.

On the eighth day before Christmas
Cricket wireless sold to me:
Promises they could not keep and
A brand new cell phone and plan.

On the seventh day before Christmas
Cricket wireless sold to me:
Unending frustration and anxiety
Promises they could not keep and
A brand new cell phone and plan.

On the sixth day before Christmas
Crick wireless sold to me:
The belief they were truthful
Unending frustration and anxiety
Promises they could not keep and
A brand new cell phone and plan.

On the fifth day before Christmas
Cricket wireless sold to me:
A bucket full of excuses
The belief they were truthful
Unending frustration and anxiety
Promises they could not keep and
A brand new cell phone and plan.

On the fourth day before Christmas
Cricket wireless sold to me:
Escalation to the next department
A bucket full of excuses
The belief they were truthful
Unending frustration and anxiety
Promises they could not keep and
A brand new cell phone and plan.

On the third day before Christmas
Cricket wireless sold to me:
Anger I am ashamed of
Escalation to the next department
A bucket full of excuses
The belief they were truthful
Unending frustration and anxiety
Promises they could not keep and
A brand new cell phone and plan.

On the second day before Christmas
Cricket wireless sold to me:
No resolution and no local customer support
Anger I am ashamed of
Escalation to the next department
A bucket full of excuses
The belief they were truthful
Unending frustration and anxiety
Promises they could not keep and
A brand new cell phone and plan.

On the first day before Christmas
Cricket wireless after threats to write the FCC
Grudgingly fixed my service
Cared less if the problem got fixed
Cared nothing about me as a customer
Sent me a message when my next bill was due
Never followed up on my complaints
Refused to give me the number to the presidents office
Were rude - arrogant - secretive
And
Not once wished me a Merry Christmas!

Corporate office in San Diego [protected])

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The complaint has been investigated and resolved to the customer’s satisfaction.

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