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CB Vehicle Rental and Leasing Penske Truck Rental 4285 Camino del Rio South, San Diego, CA, 92108, US
Penske Truck Rental company logo
Penske Truck Rental
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Penske Truck Rental company logo

Penske Truck Rental

4285 Camino del Rio South, San Diego, CA, 92108, US
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1 complaint
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Working hours
Mon
7:00 am - 6:00 pm
Tue
7:00 am - 6:00 pm
Wed
7:00 am - 6:00 pm
Thu
7:00 am - 6:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 4:00 pm
Sun
8:00 am - 2:30 pm
ComplaintsBoard
A
3:42 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Penske Truck Rental - no more penske ever again!!!

So I rented a Penske truck for my move from Oceanside, CA to San Diego, CA. I thought I would change it up and use this rental company since they speak so highly of themselves. Preparing to drop off the truck at the drop off location, I went to the gas station, topped it off, and dropped off the truck. A few days later I noticed an extra charge of $25.oo on my account. I called Penske and they said they had to charge a refueling fee. I was puzzled because I had refueled it before returning it. I know the rules. I checked my receipts and sure enough I did refuel it. Called them back and they said yes I refueled it but it wasn't enough. I was somehow 2 gallons short! WOW! so they charged a fee to refuel it and another because they had to do it. What a rip off! I will never go back to Penske. Budget rental I will forever stay with!

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Agitated too
US
Jan 30, 2011 3:09 am EST

After paying 10 dollars over the minimal payment due they decide to start charging me a 9 dollar interest rate for no reason. Hsbc has screwed me over many other times. i think its time for all of us to take our complaints to HQ in london. im tired of talking to some middle guy in india.

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