Carrington College

This school should be shut down. They lie to students, don't keep their end of the contract, go after students for money that have paid, the certification prep class is a joke and they do not have qualified instructors. They only had one student out of 12 that passed their certification exam because they do not provide the education students pay for. They have lost multiple clinical sites due to their lack of professionalism and education.

After graduating 2 years ago I was told all my paperwork and financial account was good to go. 6 months after, I receive a notice from a claims department stating carrington sent me to collections for $5, 000! AfTer I called carrington, they stayed it was for the amount that FASFA paid during my last semester. When I asked to speak with someone in charge to explain the claims, I was informed that everyone involved had been either fired or quit and that I was responsible for the amount in question. I talked to my lawyer and he said we could sue the school. The head of the financial department called me saying my account had been taken care of. Recently I was sent to collections AGAIN for the same amount! And yet again all persons involved were fired or quit. I'm ready to take them to court this is ridiculous!

Hello,

I would like to submit a formal complaint against Carrington College's Surgical Technology program at the San Jose, CA campus due to my experience during the 5 months at the program and my reasons for leaving.
I have sent several emails to Scott Sand, Esther Andrade, Leigha Bentz and others regarding this situation. During my time in this Surgical Technology program, I was subjected to a variety of horrible experiences that no student should ever have to witness. My lecture instructor was more than inappropriate; he was racist, homophobic, prejudiced, and a long description of his offenses were detailed to Scott Sand via letters from myself and other students at Carrington College. The most recent graduating class failed their CST exam with the exception of one person (10/11 students failed the CST exam) and only 1/10 students in the current externship class was placed by Carrington College; the other 9 students had to reach out to the former program director, Julie Hamrick, to personally beg her to find them sites so that their $40, 000 tuition was not a complete waste of money.
I left the program in early April after these issues continued to worsen and after a meeting with the school dean, Esther Andrade, who yielded no answers to my questions and has not responded to me since. I had to go above her and contact Scott Sand regarding all of these issues, who I had a 42 minute phone conversation and several email exchanges with. I requested a refund of the money I had paid for my first term (after which I unenrolled) totaling around $5, 500. Not only did Scott Sand refuse to refund me (his reasoning being that I completed the term) which I feel I deserved a refund due to the horrific treatment I received from the school and the lack of education that I got. I signed up for a fully staffed, functioning Surgical Technology program with a quality education system, and I received none of these things. The program had no instructor for the ST250 program, and only 1 lecture instructor for the ST150 and ST350 classes. There was 1 lab instructor for the entire program, who is a traveler that is due to leave in August. There is no program director (when I left). There is no clinical coordinator (when I left).
I can submit many pages of documentation on this issue, as I have everything both in writing and in recording to support my case. I requested a refund which was denied, and Carrington went ahead and decided to try and tell me that I owed them money for the second term -- which I am not even attending.
If I don't receive the refund that I am requesting (and I am requesting this refund because I did NOT receive the education that I signed up for), I will be unable to find another program and this loss will put me in a substantial amount of debt. If this cannot be resolved with the dissolution of the loan that I took out (which Scott Sand told me on recording that I didn't have to worry about, only to receive an email from FSA that I have a balance of $3500 of which I have to pay starting shortly) and a full refund of the approximate amount of $5, 500 that I spent for the first and only term I attended, I will be seeking legal action against the school, of which I have already drafted a lawyer to take my case.
Please respond to me via email at [protected]@gmail.com at your earliest convenience.

Thank you,
Hillary Bright

This entire school is a joke. You are pressured to enroll from the moment you step into the place until you leave. I came in for a tour and was pressured to enroll in the vet tech program, was told that I didn't have much time to decide and that I needed to enroll as soon as possible to ensure I had a spot; as if this school doesn't have a constant rotation of new classes. Not only is this ridiculously overpriced (almost $35, 000 for a minimum wage job) but the loan interest is insane. How do they expect students who graduate from this program to pay off loans? It is ridiculous. When you have questions you can never get a straight answer. The staff is not well informed on the rules at all if anything they just tell you they don't know and dismiss your concerns. They just switched owners apparently and changed policies mid term without letting students know of the changes. A classmate of mine is two weeks away from finishing our fourth term and now they are saying she has to retake the entire term because she didn't pass one online class, although there are several of us who haven't. This school is a total waste of money and time. They prey on students and make you feel pressured to go here for an education that's not even worth it. We are all sharing one small lab and not getting sufficient experience here despite what this school claims. The only reason some people are actually working in the field is because they took initiative on their own. This school does not try and help their students land jobs at all. They even claim that you are not allowed to be paid for your 200 hour externship as if we can afford to do that much work unpaid. It is ridiculous and I am shocked that no one has done anything about these corrupt, greedy, for-profit colleges that don't care about education but about money.