Armani Exchange reviews and complaints 1
View all 20 complaintsArmani Exchange - inaccurate prices.. misleading info.. rude employees
this complaint because the service i recieved at the AX outlet store was embarrassing and rude. I have 3 sons and a husband and frequent AX in fashion valley in san diego. I went to the outlet and had a very horrible experience. The lady, whom could not commicate effectively n English and didnt kmow much about the merchendise/sales, said everything on this was was 60%. I got some flip floos hangin on the wall and her and the manager Melissa said no they are not. So then there were 2 similar purses on the wall and one without a tag (see attached pic) and i told laura . i said"this one has no tag but theres a similar one n they probably close in price. She said ok..grabs a calculator and says its 24 dollars with the 60% off. When i get to the counter she says theres a different price for the purse and the flip flops which were hangin on the wall were full price. Laura and the manager begin speakin heavily in spanish as i say the flip flops should be 60 and the pusrse should be what she said as well. I cant believe the customer sevive and show they put on. Employess need to know about current merchendise and current sales..and once they speak it..they need to honor it! If nothin is dont or compensation is given i will never shop AX again and i am there about ince a week fir my husband and boys. Thanks in advance for your understanding..and i look forward to hesring from you soon
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