Extended Stay America reviews and complaints 1
View all 272 complaintsExtended Stay America - Front desk worker drunk
On thanksgiving, I rented a room in Tracy CA 2526 Pavilion Parkway I had gone outside and seen the front desk worker her name tag said Graciela on it, she was so drunk she was falling over very drunk she actually came around the counter went up to a guest and started hugging him saying that he smelled so good the guest was ok but shocked about it then I went outside to smoke a cigarette I went inside to the front desk to ask for toilet paper and there was a sign saying be back in a minute I got tired of waiting so I went to my room on the 3rd floor and the front desk worker Graciela was coming out of a room drunk falling over going to another room full of guys my concern was this worker safe being drunk also is this how extended stay America allows its workers to be drunk this is not professional it actually looks bad for the company I will never go to another extended stay America again someone needs to care enough to do something about this,
Desired outcome: adresse the situation
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