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CB Theme Parks Universal Studios 100 Universal City Plaza, Universal City, CA, 91608, US
Universal Studios company logo
Universal Studios
reviews & complaints
Universal Studios company logo

Universal Studios

100 Universal City Plaza, Universal City, CA, 91608, US
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1 complaint
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Website
www.universalstudioshollywood.com
Phone number
+1 (818) 622-3801
Category
Theme Parks
Social media
Working hours
Mon
9:00 am - 10:00 pm
Tue
9:00 am - 10:00 pm
Wed
9:00 am - 10:00 pm
Thu
9:00 am - 10:00 pm
Fri
9:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
9:00 am - 10:00 pm

Universal Studios reviews and complaints 1

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4:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Universal Studios - unable to ride the rides and utter caoa and disorganization

Order # 20190607USH66353560
Maureen McGinley

I paid $228.00 to go on one ride. We waited in line for 2 hours for the Wizarding World of Harry Potter and then were told we didn't meet enough safety clicks to ride.

Same thin happened with The Revenge of the Mummy.

We would please like our money back. It was a horrific experience.

Maureen [protected]

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