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CB Fast Food Chains Boston Market 14480 Sherman Way, Van Nuys, CA, 91405, US
Boston Market company logo
Boston Market
reviews & complaints
Boston Market company logo

Boston Market

14480 Sherman Way, Van Nuys, CA, 91405, US
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1 complaint
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Website
www.bostonmarket.com
Phone number
+1 (818) 994-0700
Category
Fast Food Chains
Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm

Boston Market reviews and complaints 1

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K
10:09 pm EDT

Boston Market - Missing item from order

Now, I don't live right down the street from my Boston Market, so I was hoping by placing my order online for curbside pickup it would be double-checked before giving the order to the customer.
Why, I drive all the way home to have dinner with my family to find out we are missing the mac and cheese. Now it's been a long stressful week of work I don't feel like having to drive all the way back to Boston market for the missing item, I just hope in the future employees can double-check the orders before handing to customers and telling them that's everything. And for the icing on the cake, I called the store to tell them and was put on hold for so long I just gave up. Please train your people on what true customer service is...

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May 26, 2021 9:28 pm EDT

Everyone makes mistakes.

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