Menu
For Business Write a review File a complaint
CB Fast Food Chains Wendy’s 6181 Sepulveda Blvd, Van Nuys, CA, 91411, US
Wendy’s company logo
Wendy’s
reviews & complaints
Wendy’s company logo

Wendy’s

6181 Sepulveda Blvd, Van Nuys, CA, 91411, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
5:30 am - -11:00 pm
Tue
5:30 am - -11:00 pm
Wed
5:30 am - -11:00 pm
Thu
5:30 am - -11:00 pm
Fri
5:30 am - -11:00 pm
Sat
5:30 am - -11:00 pm
Sun
5:30 am - -11:00 pm
ComplaintsBoard
P
11:53 am EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Wendy’s - Did not scan QR code for my points

Pierre Bohamed

[protected]

[protected]@sbcglobal.net

This morning I used drive-thru at store #4289 6181 Sepulveda Blvd Van Nuys CA 91411 and associate refused to scan my QR code for my points to be added to App She said I already gave you two dollars off and I said you need to scan my qr code so I get points added she said no so I received no points for my purchased of $4.81Bacon egg and cheese combo # 3019

1/29/2024 7:41 am 40020 She got me upset I used cash instead of my gift card

I have 782 points and did not get points today added for my purchased. This lady has always scan QR code don't know why she refused today.

I was holding on phone for 45 minutes so hung up

Claimed loss: $4.81 in points

Desired outcome: want my points added to my APP

Confidential Information Hidden: This section contains confidential information visible to verified Wendy’s representatives only. If you are affiliated with Wendy’s, please claim your business to access these details.

Read full review of Wendy’s
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.