Fitness 19 reviews and complaints 2
View all 227 complaintsFitness 19 - gym membership
Watch out with this business as long as they have your bank acc they will charge wheather you cancel or not verbally...written what ever and The people that's at this location couldn't be more belittling to customers the manager thinks he is the big sh ohhh t and nobody's knows...How things are run...i
Told them cancel one of my 3 subs more than 6 mos ago and he said if u dont have a yellow carbon copy I cant do nothing to refund u...but at the time when i went to cancel personally that wasn't given to me
They said just come personally...then the employee acted like he did something on the computer and smiled at me...so am out of my money and the... ahole...treated me like am stupid...wow
Fitness 19 - being sent to collections?
I signed up for a membership with Fitness 19 in 2012 with a brand new location in Victorville, CA. I ended up moving before they ever opened. I cancelled my membership in writing as requested and I have been getting text messages for the last 3 years that I have a balance due and I need to call [protected]. Every time I have called the line is busy. Every single time.
It's not August 24, 2105 and I just received a text that I am being sent to collections.
I have NEVER even stepped foot in the gym. I never paid any dues because I cancelled my membership. Here we are 3 years later and I cannot reach anyone at corporate or the local gym in Victorville, CA to address this issue. I'm furious.
I have the exact same problem. The Mountlake Terrace, Washington club. I had inquired one time about it, via email, and they harassed me, called me several times a day religiously, and when I finally called, the manager held out a 9.95 carrot to me, stating that it was month by month and that I could cancel anytime. He emailed a "contract" to me, which I never sent back because I moved a couple of days later. I've never stepped foot into that gym, and I just got another letter from them stating I owe $67.91 and that I was being sent to collections. I've literally not only not signed anything, but have never stepped into the gym. Talk about scam artists.
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