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CB Fitness Centers and Gyms 24 Hour Fitness USA 8612 Santa Monica Blvd, West Hollywood, CA, 90069, US
24 Hour Fitness USA company logo
24 Hour Fitness USA
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24 Hour Fitness USA company logo

24 Hour Fitness USA

8612 Santa Monica Blvd, West Hollywood, CA, 90069, US
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2 complaints
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Working hours
Mon
5:00 am - 12:00 am
Tue
5:00 am - 12:00 am
Wed
5:00 am - 12:00 am
Thu
5:00 am - 12:00 am
Fri
5:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
ComplaintsBoard
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10:29 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

24 Hour Fitness - Public health warning

Public health warning!

As of saturday january 3, 2009 the lavatory and shower facilities at the 24 fitness gym located at 8612 santa monica, west hollywood, ca do not have any soap for the patrons. I was informed by the staff that there would not be any soap available for the next two days! This poses a severe public health risk for those who use this gym. We are in the height of the cold and flue season and it is well documented that these types of illnesses can be transmitted by handling gym equipment. Further, the occurrence of skin bourn staff infections are prevalent in the population los angeles and west hollywood.

The lack of concern and problem solving skills by the staff and management of this facility is putting their membership and the population of our city at risk.

Warning: you are putting your health at risk by using this gym while these conditions exist!

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Lasan0562
US
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Nov 04, 2011 6:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am a long time member of club 501 here in San Leandro CA. Unfortunately, I'm dismembering myself from them due to lack of concern from the managemen staff regarding health issue. I saw a gentelman who had blood on the work out bench and just got up and walk away. The problem here is their chemical cleaning agent is so diluted with water that it is no longer a cleaning solution. Can you amazing walking home and feeling weak a few days later and then found out you have an incurable desease that you picked up from Blood Born?
These gym or corporation are trying to save cost and doesn't care about the well being of the general populaion Be careful when working out...Especially FLU season is upon us

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10:53 am EDT
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24 Hour Fitness - Heat / lack of air conditioning

I tried working out at the gym, and the workout area is not ariconditioned that I could tell, nor can the windows open. I saw only one fan moving the air. because of the people working out it was hot and humid. I asked the front desk if there was any time of day when they air condition the workout area and they said that the corporate office has told them not to do so. I think it is dangerous to workout in those conditions. I also work out at another 24 hour fitness in another city and the conditions there are fine and the gym is kept at a modest temperture regardless of the number of poeple working out.

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Frisco Tx
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Sep 19, 2008 3:40 pm EDT

I belong to 24 Hour Fitness in Frisco Texas and that sounds typical. They have to use de-humidifiers in the spin room and group exercise room because of the humidity in the gym. I have been in the spin class when there is condensation ¾ths the way up the mirrors due to 90% humidity. The air in the room is thick, stale and heavy and these ‘geniuses’ at 24 Hour Fitness refuse to do anything about it. I agree it is not safe to work out in those conditions. Don’t even get me started on the smell! I mean I know it is a gym and not a rose garden but seriously there is a limit that should be tolerated.

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