Furniture Row reviews and complaints 1
View all 73 complaintsFurniture Row - couch set
My wife and I bought a couch set from furniture row a little over a year ago. About 6 months in the stitching began coming out of the couch for no reason. We spent money on a warranty that the sales man said would be a great idea to have. We contacted the store about fixing it and we are now sitting here six months later and the couch isn't fixed. What's the point of the warranty? This is ridiculous we keep getting the run around from the repair guy and we even went to the store where someone said they'd call us back and sure enough no one has. I ask that furniture row give us our money spent on the warranty back or replace the couch. The costumer service has been terrible and fake. We wouldn't have spent this much money if we knew this would have happened and would have went elsewhere for our furniture needs.
Latest Furniture Row Reviews
Small sleeper sofa from furniture row Executive desk Furniture delivery Natuzzi product purchaseGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!