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CB Fitness Centers and Gyms 24 Hour Fitness USA 4120 E Alameda Ave, Denver, CO, 80246, US
24 Hour Fitness USA company logo
24 Hour Fitness USA
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24 Hour Fitness USA company logo

24 Hour Fitness USA

4120 E Alameda Ave, Denver, CO, 80246, US
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1 complaint
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Working hours
Mon
4:00 am - 12:00 am
Tue
4:00 am - 12:00 am
Wed
4:00 am - 12:00 am
Thu
4:00 am - 12:00 am
Fri
4:00 am - 12:00 am
Sat
4:00 am - 12:00 am
Sun
4:00 am - 12:00 am
ComplaintsBoard
T
9:39 pm EDT

24 Hour Fitness - Personal trainer

I paid for 12 sessions up front for a personal trainer. I would meet and have a trainer for a couple of sessions and then they would no longer be working at the 24 I went to. So it would take a few weeks, if not longer, to find a new trainer that fit my needs. After a few sessions with the new trainer, they would leave as well. This happened 4 times in the year I had sessions. I also added more sessions to my time durning this process, which I was heavily persuaded into. After 24 hour closed for the shut down, I had 3 or 4 sessions left that I have paid for. I have called and written many emails during this time to try to get my money back, but there has been no response since march 2020. I would love to get my money back, but this company has always been terrible with costumer service as well as how they treat their employees.

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