Kendra Scott reviews and complaints 1
View all 60 complaintsKendra Scott - no exchange policy and unaccommodating sales clerk
A friend bought me a pair of earrings for my birthday--my first pair ever. But I thought they weren't exactly my style so I wished to exchange them for something a little more "me" at the Cherry Creek Denver, CO store. The two young girls working there have something wrong with them--I think they were born without the ability to smile. Cherry Creek is a bit snooty anyway, but I was well dressed and had money to spend--that shouldn't matter, but it sure does in those neck of the woods. Instead of working with me on the exchange they instead said they couldn't help me and sent me on my way to promptly write this review. In a world where we have millions of avenues to spend our hard earned pay checks one would assume customer service would be key to any brick and mortar's success. Guess they didn't get the memo. Now I'm stuck with a pair of earrings that I won't wear because they are too large and not my style. And you can guarantee I will not shop at Kendra Scott Denver, CO or any store for that matter.
Latest Kendra Scott Reviews
My Kendra Scott platinum Drusy Necklace Necklace for Christmas gift for daughter Misleading ad Jack Gold Band Ring In Multi CrystalGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!