Midas reviews and complaints 1
View all 310 complaintsMidas - Wrong services as well as my vehicle being damaged
I took my vehicle to midas at 4005 E 120th, Thornton, CO to have my ABS light diagnosed and repaired as well as my driver rear wheel bearing replaced. When I was notified to pick up my vehicle I did, but to only learn the ABS light was still on and 2 front struts replaced. I refused to sign to make payment because nothing was done about the ABS being diagnosed or repaired. Also when reassembling my vehicle the original or the correct hardware was not used and my axle nut was cross threaded which overtime caused more damage to my axle on the threads causing the axle nut to be removed and making my vehicle very unsafe. I took my vehicle to another shop to have it looked at and discovered all of this including damages to my disc my brakes and them not putting my car back together with the correct hardware causing damage to my vehicle. The store supervisor or manager told the shop where I took my vehicle to get repaired that he did not touch the right rear which would be The driver rear wheel and in the invoice it clearly states that he did also the correct diagnostics or repairs were not done my struts had been replaced prior to going to Midas so they did not need to be replaced but the store manager replaced them that's why I refuse to sign to make payment none of these charges that he charged me for has nothing to do with him repairing my vehicle that I took it in there for but clearly he damaged my vehicle. I also have pictures. Midas was the last repair shop to touch my vehicle where damages are done prior to the shop whom is repairing it now. I have also attached a copy of the invoice or a photo of the invoice and the receipt as well it was serviced on 5/18/2021 at 11:37 a.m. invoice number 0078998 at the location of 4005 East 120th avenue and Thornton Colorado 80233. I also have the receipt for the $150 charge that he said he wasn't going to charge me but ended up charging me for the diagnostics. I have also tried to contact the district manager but all correspondence gets directed to the store manager and the store manager just argues with me about what's been done and what hasn't been done and lies about him not touching that side of my vehicle when it clearly states in the invoice that he did.
Desired outcome: I want to be reimbursed for the damages caused by this location
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