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CB Drug Store Rite Aid 744 Wolcott Rd, Wolcott, CT, 06716, US
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Rite Aid
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Rite Aid company logo

Rite Aid

744 Wolcott Rd, Wolcott, CT, 06716, US
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2 complaints
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Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
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ComplaintsBoard
J
12:56 pm EST

Rite Aid - Received someone else’s prescription

On 10/20 I went to wolcott riteaid to pickup my 2 prescriptions. They gave me someone else’s which was not mine or what I take. Without noticing for 5 days I took the prescriptions and after 2 days got sick with confusion, dizziness and seeing white spots. After the fifth day I realized they were not my prescriptions, and stopped taking. This is when I went to local er. I couldnt work, so missed 4 days. Prescriptions I took were levothyroxine, rbesartan-hctv. Thankyou

Claimed loss: 32 hours of work @ 35 pr/hourMedical bills of 1.700.

Desired outcome: Reimbursement

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ComplaintsBoard
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6:08 am EDT
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Rite Aid - Pharmacy

I have been filling my dogs prescription for anti siezre meds from Rite for 4 months now.. There has not been a rerfill where I had to either wait or get 1/2 scrips or get 3 pills to hold us over.. After every occurence the same promise was made to me that they would have in stock. So this last time we had to travel to another location 25 miles away after you told us the script would be ready for 8pm. Then your associatew gives us a hard time and basically tells us that its our problem We had to race 25 miles to get to your other location 40 minutes away. My dog cannot skip a dose...

Your company is horrble and should be ashomed of youselfs on this type of customer servce.

YOU WILL NEVER GET MY PRESCRIPTIONS EVER AGAIN YOU PEOPLE SUCK!

Im taking my buisness 1 mile up the road to WOLCOTT PHAMARCY.

They dont deserve the 1 rating these desreve a 0

Desired outcome: to inform people and the company of thier lack of customer service

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