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CB Vehicle Rental and Leasing Thrifty Rent A Car 2400 Miami Rd, Fort Lauderdale, FL, 33316, US
Thrifty Rent A Car company logo
Thrifty Rent A Car
reviews & complaints
Thrifty Rent A Car company logo

Thrifty Rent A Car

2400 Miami Rd, Fort Lauderdale, FL, 33316, US
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1 complaint
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Website
www.thrifty.com
www.thriftycars4rent.com
Phone number
+1 (954) 463-2958
Category
Vehicle Rental and Leasing
Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Thrifty Rent A Car reviews and complaints 1

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11:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Thrifty Rent A Car - My $500 refundable deposit + duplicate charge

I booked and pay full rental online 6 months and 2 weeks before my vacation. 2 weeks before my flight I called the airport Rental and ask about the charges and they oriented me about it. On October 24 when I arrived to get my rental they told me I couldn't get the car that I rented because I didn't have a credit card, they gave me a Mid-sized SUV, which it wasn't what the employee in front desk told me. Anyway I got charged the (refundable) Deposit of $500 on a Debit/MC plus a $321.88 for gas (even though I told her not to charge it) and a second policy, this amount was charged at the moment. Its been almost 2 weeks since I returned the rental and I haven't received the $500 deposit and an additional charge or (duplicate charge) of $321.88. Please I want a Full Refund.

Claimed loss: $500 refundable deposit and a duplicate charge of $321.88

Desired outcome: I would appreciate a response and my refund

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