Take 5 Oil Change

I had a complete oil change on my 2021 Jeep. I now needed a second oil change. I went back to Take 5 but they were to busy and I didn’t have time to wait so I decided to do it myself. I bought the oil and filter and proceeded. Once I was under the car, I could see next to the oil plug the pan was cracked but not leaking. I tried to take the oil pan plug off with a regular wrench, but it was on so tight it wouldn’t budge! I had to use a long extension, ratchet and had to use both hands to remove it! It being screwed on so tight is what caused the cracked pan. It’s only supposed to be snugged 18-foot pounds max. Then when I removed the old oil there was over 7 quarts of oil when there should only have been 6 quarts. I took pictures and filed my complaint with Take 5. On 7/7/23 I received a call from the local Take 5 Oil Change in Inverness Fl. and basically, told me they are not going do an

anything about it!

I had a complete oil change on 04/003/23 I am now due for another oil change so I went to get another oil change, but there was a long line so I decided to do it myself this time. I went to advance auto parts and bought oil and filter. Once I was under the car, I could see next to the oil not the pan was cracked, so I tried to take the oil pan not off with a regular wrench, but it was on so tight I couldn’t budget. I had to use a long extension, ratchet and had to use two hands to remove it! Couldn’t believe how tight it was it’s only supposed to be snug 18-foot pounds max. I proceeded to remove the old oil and put in the new oil. There was over 7 quarts of old oil in the vehicle and should only be 6 quarts. Max. I would like my oil pan replaced placed. vehicle only has 26,000 miles on it. Today on 7/7/23 I received a call from the local Take 5 Oil Change in Inverness Fl. and basically, told me they are not going do anything about it!