Chrysler

In early 2017 i had two lease vehicles I had obtained from Chrysler. Then in Mid 2017 I recieved orders to move to Germany for a three year tour. I contacted Chrysler to obtain paperwork to transport my two vehicles, but was informed that this was not possibole. Since i had lease vehicles they were not allowed to leave the country but thanks to the Civil Relief Act I was able to turn in the vehicles to the local Dealer. I turned in the vehicles as directed and all was well.

Then the nightmare started. It seams Chrysler sold the New vehicles for HALF price (I'm sure someone at the local dealer got a great deal on new auto's) and sold the rest of the bill to a collection agency. Now i just gut a bad credit rating and someone wanting over $20, ooo from me.

I am now going to need to obtain an Attourney to straighten this out and hopefully get something back for damages.

I can safely say I will no longer do business with Chrysler.

1st one was, they stripped the piece that is to remove the lock- nuts on my rims, then they tried to burn them off and messed up my rim, which they had to replace, and put on all reg. lugnuts. 2nd they were suppose to fix my remote start and didn`t, so then they ordered another one.IN the meantime we ordered a new tire &it took 3 days to get it, and the morning they were to put it on, I got there at 8:00 & they finally took the car in at 8:35 and I had made it clear that I had a Doctor`s app.1&1/2 hrs. away and at 9:45 I`m asking why it is taking so long to change my tire and the desk girl said they were trying to fix my remote, they never ask if I had the time to do it and I told the lady at least 5 times of my doc. app. 3rd They were going to order a power modular board and 1 month later I called to see if it had come in and she said yes, but would not say how long they had it. 4th they have had my vehicle for 2 1/2 days and again they say they can`t fix my remote start. I did pay a higher price for this vehicle because of the xtra`s that came on it and I am very disappointed and very dissatisfied with the service. I will not recommend chrysler to any one in this area.

My daughter has a Chrysler 300. She paid a lot for this car thinking she was purchasing one of the best cars Chrysler was offering. The wiring and harness were melted together as they are beside the catalytic converter. It has cost us a bundle as the repair centre did not have any record of a factory default. We certainly did not do it. Once melted, it shorted out other components of the transmission. One part replaced had to be programmed by Chrysler. I hope by posting, the problem will be resolved as their are a lot of 300's on the road.

I am an owner of seven chrysler vehcicles (Mostly vans) over the past 18 years all with some form of rear window deflection to avoid rear window dirt and weather issues without the need for constantly
Having the window wiper and fluid going to be able to see out of the rear of the vehicle. I now find the new 2017 town and country which I specified had to have the spoiler similar to my 2017 on it which did not due to a re-design of the rear door does not keep the rear window reasonable clean.
I had thought that the new design spoiler would have done at least a fair job but it is a complete failure when it comes to stopping the suction up of dirt and weather. Chrysler does not have any listing for that type of deflector on the 2017 vehicle parts listing and after dealing with their case management group for over four weeks they refuse to have the 2017 spoiler adaptation to the 2017 checked out by their engineering group!
I will certainly end my relationship with chrysler when looking for a new vehicle in the future due to their attitude of "lets get this issue off my desk" that emanates out of their case management group. We also will go elsewhere when replacing the wives chrysler patriot this year!

I have a 2017 chrysler 300 with hardly 50, 000. miles and the shift is stuck. I went to get in it and put it in reverse and it's stuck in Park. I've seen other complaints about this also. The dealer does not seem to want to help with this problem. Now I have to pay close to 500.00 for a problem that should not happen on a new car. How many people have to complain before something is done and where or how do you go about complaining. Who do I turn to? I'm not sure what to do?

In mis May my son took our car in for a routine oil change. Later that day he noticed that the car was overheating. We took it back, we were told that the spark plugs and wires needed to be replaces, the head gasket needed to be replaced. and we needed a new starter. Jobs were completed that night car overheated again. We took is back, this time we were told that a pipe in the water pump had broken. Job completed. within 30 min the car overheated again, this time it was the fan to the cooling system. Fortunately they admitted that it was their fault that this had not been noticed. Two weeks later the new starter again needed to be replaced. Two days later my son was picking his brother up from work, the speedometer, tachometer, dropped to 0. All lights on the dashboard lit up. We took it back again, this time it was the black box, job was supposed to be completed, after we got the car back the same thing happened that night. Now we are being told that it is a wiring problem in the dash. Cost approximately $1, 000. We are not going to take it to Classic Auto to be repaired.

We bought the 2017 Dodge Grand Caravan SE from Sorenson’s in Lake Wales Fl. Since we are disabled we did not look at the engine at the time of purchase because the sales person told us we were buying one of the executive’s cars that were cared for like a baby.
It turned out that this van’s prior owner was Avis car rental.
Once home we had the van looked over and found that the engine was almost held together by electrical tape and had rust on the engine. The rotors on the brakes were silver painted color. I looked at the engine and it had instead of rubber hoses more tape black and silver tape. So again I contacted Chrysler and talked to Ryan and he made me a case since other Dodge Caravans with similar complaints have been declared unsafe and was under the lemon law for replacement. David from Western USA refused to give me a supervisor and his address except to say Western USA. He sided with the dealership and said rain could wash away the paint and cause rust. I told him three times I do not drive in the rain and it was sunny the day the tires were rotated with my oil change. He told me the car was sold to me as is and I told him if he would check his computer he would find I have a full warranty since it is a pre certified used van. Sure enough he said you do but understand it is still sold as is. He blamed us for not looking at the engine at time of purchase but I again told him we had a car expert check the car out the next day and then tried to cancel the contract.
We sent a certified letter canceling the contract the next day to Mr. Weathersbee but he refused to cancel the deal.
So a few weeks later we were driving down a road at 60 miles and hour and the engine failed to run. It stopped working. Same dealership said nothing is wrong. It turned out to be a defective ignition module (WIN). It has been replaced and worked on two times and the engine failed 2xs. A lot of these vans were replaced under the lemon law but no one will help us get a replacement, return or refund. WE reported this to the NHTSA and to Mr. Marchionne. Later there was a recall on the WIN part.
Soon after there were strong fumes in the van’s safety cage area. I complained to Sorenson’s Brian and the fuel pump/fuel sensor was replaced. The replacement had the gas mileage go from 24 miles per gallon down to 18. Brian laughed and said he thinks 18 is good since he drives a big truck.
I disagree with that logic since we are the one’s paying for gas on a low fixed income. Not funny at all considering I have asthma and have had to go on oxygen since then for 12 hours a day.
Took car to Tom Edwards in Bartow Florida for an oil change. My shiny silver rotors are now 2 blue and 2 rusty ones. I called the service manager Chris and he said the rain washed away the silver paint. I do not drive in the rain.
They were like this when I was at the dealership but when I turned around to ask what happened there was not a person in sight to help me. Why would the rotors be painted with spray paint?
It turned out we received a letter giving us an extended warranty on defective brakes, front pads and bearings.
Our front brakes had hot spots, warping and hair line fractures on the bearings.
It took so long to get this dispute resolved that we now have 28, 000 miles on the pre certified used car so they had us pay 100.00 to get the defective brakes replaced.
Turned this info into NHTSA and Attorney General due to no response from Dottie on case number [protected].
Dottie claims her employee id is DJ396 and will send us a letter telling us why she refuses to refund our money. Today is 12/15/11 and still no response from Chrysler regarding refund request.
When we talked to Wells Motors they told us the brakes and bearing problem were on 2017 Grand Caravans and not on 2017. So did Chrysler sell us a 2017 as a 2017 Dodge Grand Caravan SE?
This car is a lemon and we need to get a replacement or a full refund.