DirectBuy

began pricing units and found that we could get both washer and dryer and a refrigerator for less on the open market. Directbuy lied about the pricing and shipping charges. Am sincerely sorry we lost 5, 000 dollars to scam artists

Was promised up to 50% discounts, can find everything on the internet for less cost and no finders fee. Totally lied to me. Not going to stand for it, am in process of going after them. I ordered a book from www.directbye.blogspot.com. Stay tuned

We asked for information from DirectBuy and we can't get them to quit calling. The phone agent was very rude and hung up on my wife when she said she could not come in for a tour.

I have asked DirectBuy to remove me from their e-mail address lists. However, the more I ask the more messages I get. Just today, I've gotten 17 messages from DirectBuy. Does anyone know how I can get them to drop me from their address lists? Or where they are located so I can ask the BBB to assist me.

www.cbc.ca/.../the-price-cut-promise - 76k - 2013-04-10

We paid $5000 for our membership. After joining we ordered $24, 000 in kitchen cabinets. When we presented Direct Buy with a cabinet quote we received from Menards for the exact cabinets, they would not honour the quote. Bottom line, we paid Direct Buy approx $2000 more for our cabinets then we would have paid retail.

Not only do you pay a membership fee upfront they also charge a fee each time you order anything.

It is frustrating to shop with them, you need to search endlessly in catalogues for items. It is much easier to buy products on-line and much better pricing.

Don's let their hard sell tactics fool you into joining. DIRECT BUY IS A RIP OFF.

They claim to be best price and I have not yet received a lower price and bought my things elsewhere for many reasons: you need weeks to get to order something, the service is really poor and you end up buying elsewhere instead of waiting for 6 to 10 weeks. By the time you get prices that are competitive (if they can) and to receive the item you need at least 8 to 10 weeks.

The entry cost is 5000$ and you will never get it back because it is specifically specified. Once you are a member you really feel you have been had good.

I was online sometime ago and search of some new furniture for a new home that my wife and I just purchased. I happened onto the Directbuy website and filled out the information. I was contacted a day or so later by a sales representative, who made arrangements to attend their open house. We did attend, and I can tell you that you can feel something is not right. The spokesperson gave several examples of what appeared to be best case scenarios with highly discounted consumer electronics, furniture, and other items. There were comparisons directed related to major club wholesale chains. Although many of thier examples are highly attractive, thats all they are. They are presented in a way to draw you in. Admittedly we joined the membership, we fell for the initial scam, wrote a check for 2500.00, with the rest of the total of 6000.00 to be financed. After we were given our contract and other brochures and the like to take home. After we signed up we were allowed to walk around and view thier catalogs, Directbuy is tiered by a star system. 1 star being value, 4-5 stars being high quality products. I went directly to thier electronics in particular big screens, since I had shopped these extensively I knew where the pricing was at. I went directly to a 1 star catalog in which I found many models that I had shopped and oddly enough these models were NOT any cheaper at Directbuy. In fact you would find a better deal and better models at Major retail electronics chains via thier outlet stores, or sale priced items. Another thing that I found odd was that this 1 star manufacture was actually one of the better manufactures of big screen in terms of quality and picture, again I have researched big screens for the last 6 months. When I questioned the pricing, I was told that electronics is not where I would see my biggest savings, that furniture and other items would net the biggest savings. I also went through thier value catalogs for furniture and found that several retailers/wholesale outlets offered the same if not better pricing on things that I was looking for.
When we got home that evening, we quickly changed our minds. I read the contract and we were given three days to back out. My wife called and put a stop payment on the check the very next morning at 8 AM. I sent an email to thier customer service, and also took back the contract. When the wife dropped off the contract she was told it would take 10 days to get our refund. I immediately called Directbuy and questioned why they would state refund when we wrote a check, and we barely left that check 12 hours before? They claimed that they thought we had used a credit card, then quickly said well we ran your check through our machine last night, we got our money. I then told them nothing cleared my bank and I put a stop payment on the check this AM. She then said hold on a sec, let me check to see if they took the deposits to the bank. She came back and said we will refund you if the check clears, then hung up. 3 days later Directbuy attempted to cash our check, because of the stop payment there were not able to get our money. We consider ourselves fortunate to get out of what have been the worst financial mistake we have made in the last 10 years. Directbuy is a scam, its not geared for the everyday consumer.

They only people happy with Directbuy are those who are to arrogant to admit they were screwed. I am a member (3 years now) and I KNOW from experience that on at least 3 out of 4 products if you shop around you can get the same deals, often online stores offer free shipping and let you use your credit card, thus sweetening the pot.

The fact is they lie, the savings are not what they make them to be because the MSRP is never what retail stores charge anyway. And the service is very poor. I didn't do my due diligence so shame on me. I read about some class action suits in the US and you can bet that Ill be on that bandwagon if ever I find out about one in Canada.

These are some items I DID NOT buy at directbuy recently as I found them CHEAPER online. A queen size mattress set, a 52" LG LCD TV, a samsonite luggage set for my daughter. I did some comparative shopping this morning and found may other things that I could get for a very comparable price if I needed them.

Directbuy is just another type of retail for those of us foolish enough to join. But something should be done about their sales pitch as it is a lie.

We were warned by friends that they were cheated out of about $5, 000 for a DirectBuy membership fee. They forked over all that money because DirectBuy told them that they would be able to buy things for their new home at the manufacturers' price -- at a 50% to 60% discount. Little
did they know, after DirectBuy tacked on hefty shipping and handling fees, they were able to find most of the items for sale through DirectBuy at the same prices, if not lower prices, at retail stores like Lowes and Best Buy!

If you were scammed by DirectBuy, like my friends, you should contact the law firm Craig T. Matthews & Associates at cmatthews@ctmlaw.com or 937.434.9393. That law firm has sued DirectBuy before in both Ohio and
Indiana (where DirectBuy's are located), and it's conducting an investigation about DirectBuy's misleading promises. If you want your membership fee refunded, you should contact Craig Matthews to pursue a class action case against DirectBuy. No matter what state you're from,
his firm should be able to help you. Be warned!