Wendy’s reviews and complaints 1
View all 1746 complaintsWendy’s - Incorrect order
Almost 100% of my orders placed with the Wendy’s at 9301 Knight’s Dr in Punta GordaFL 33950 comes messed up.
At times I’m able to pull to the side after receiving the order through the drive thru and catch it (which I then have to drive back around and wait in line in the drive thru to correct it), but sometimes I don’t have the time to do so and I don’t catch it until I get home. Regardless, I’m not exaggerating when I say that my order is messed up nearly EVERY time.
I’ve complained to whatever manager is on shift multiple times, but it persists. Every time I attempt to send a complaint online, they conveniently have issues with their system and I’m unable to do so. I even stopped going there for a year once, but I love their food and unfortunately Wendy’s is the only chain that doesn’t mess my stomach up.
This time I placed a mobile order and was charged nearly $20 for a customized meal (2 chicken sandwiches with bacon and ranch, and a customized bourbon bacon cheese burger), and they couldn’t even get that right! My cheese burger was just that, a cheese burger with no bacon or condiments, and both chicken sandwiches were missing the bacon as well. However, I was never told that there wasn’t any bacon (if that was the issue), and I was still charged for the exact order I placed. I wasn’t even aware that they didn’t even give me a receipt.: (
Desired outcome: I would appreciate a response that something will be done to correct it, and considering all the money I’ve lost over the years, I would appreciate a $50 voucher.
Latest Wendy’s Reviews
Lost id wallet in Wendy's out of product Wrong food in order Disgusting food and wait Horrible customer service from the manager on down to cashier.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!