Tempur-Pedic North America

I spent almost $6000 on this grand sale they were having a sleep oasis. I got the bed July 2017 and I have had nothing but problems since I got it it's very soft and it's supposed to be firm. My wife moved to the other bedroom after one or two days of sleeping right she couldn't take a right and calling ever since trying to get them to replace it I was told to contact Tempur-pedic which is a joke because I've sent them numerous pictures and numerous phone calls they never get back with me or they say they need more photos. Do you want me to take a photo with a piece of wood across it with a quarter how my supposed to do that when I sit on the bed and then get up and it slowly morphed back to its position. I was asking if a person can come out and take a look at this bed from the company they said no you have to send pictures which I have and to no avail. So now I'm going to go file next week and just have to take them to court letter judge decide. I've sent them all the paperwork everything and this is ridiculous to spend this much on a mattress and have it last night even a year. When I forgot to mention when I received it I noticed a couple weeks later they're both ends of the boxspring were bent like they were run over by a car. And the company did nothing about that either. They sure can take your money really quickly.