Gold's Gym reviews and complaints 2
View all 424 complaintsGold's Gym - poor quality and service
Equipment is not clean. Have gotten rashes and sores from using this equipment. Staff and owner are rude. Anyone who feels this gym is suitable for use is not a very clean or hygienic person. This gym is disgusting.
The complaint has been investigated and resolved to the customer’s satisfaction.
Gold's Gym - health club membership dues/contracts
Golds Gym bills additional months of dues prior to joining and after your resignation:
I paid 1st and last months dues on joining the club prior to using a treadmill.
I have been billed two months after my resignation as the company stated I must give 60 days notice of resignation.
That is 4 months of dues or $189.72 paid to Golds prior to and after I resigned my membership.
The complaint has been investigated and resolved to the customer’s satisfaction.
charged me $200 a month for collection fees
###s charge $100/month for late fees, $100/month for colection fees from their ###ed mistakes then blame it on you, then charge you for another contract unless you file a lawsuit or pay $200 cancelation fee
i completely agree, [censored] customer service cry bout every little thing if i only ask just a few questions they moan like im ruining their lives, so i just never bothered asking them anyting which caused so many damn conflicts with my devildamn contract (isn't the whole point in their so-called job about serving the customers?jeez!)stop whining!###ing easy ### job!
gold gym is the most dishonest lying bunch of cheap people i have ever met. they lie to you to get you to sign a forever long contract you cant get out of even if you die. they are a bunch of lieing thiefs. dont ever sign the golds gym contract and if you decide to im sorry your on your way to getting screwed cause all they want is money. and have the worst customer service i have ever seen.
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thats why they keep the cleaning bottles around. should wipe them down first