Omni Hotels & Resorts

I checked in to the Omni Atlanta CNN Center on Friday September 6th 2019. When I arrived I was told that $200.00 would be charged for incidentals which I authorized. The following morning, Saturday the 7th, I was charged $107.84. When I asked about this amount I was told it was a mistake and I would have the money back within an hour. The next morning, Sunday the 8th, $97.89 was charged to my card. I went to the customer service desk where I was told that they did not know where the charges came from and that "hopefully" they will fall off my account. I asked for a supervisor and Miriam Saavedra came over to help. She told me the charges were to make sure I had money in my account. That makes no sense because they already charged me the $200.00 for incidentals and my room was paid in full before I had arrived anyway. She proceeded to tell me that all the money would be returned to me except for what I charged to the room. I asked how much was charged to my room and she told me $51.00. All I charged to my room was internet for $9.95. I asked where the extra $40.00 dollars came from and she told me there was a charge on my room for breakfast. I never had breakfast at the hotel I only had coffee at Morsels which was paid for on my debit card. As I sit right now my account has still not reversed all of this money and it is REALLY inconvenient. This hotel does not have their ducks in a row on charging customers the correct amounts! Would love to continue using this hotel for future trade shows at the World Congress Center but I will go else where if it isn't made right.