Choice Hotels International reviews and complaints 1
View all complaintsChoice Hotels - hotel customer service is below zero
Do not stay at this hotel. If you forget something, you might as well kiss it good-bye. They only hold property for two weeks (I was never told that to begin with, and want you to travel back to the hotel to retrieve it. Now they actually threw out a laptop hard drive of mine with a lot of personal data on it (in addition to an adapter case and usb cable) without telling me that, or offering to mail it to me). I would have gladly sent them a notarized copy of my id if they had offered to pay for shipping it, or I would have paid for the shipping if they allowed me to pay for that. Housekeeping doesn't speak a word of english, either. Choice hotels, their parent company, didn't help me resolve this, either. The ceo of choice hotels is patrick pacious, and his email is [protected]@choiceho…. The quality inn hotel at 1100 blairs bridge road, austell, georgia, email is [protected]@gmail.com.
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