McDonald's reviews and complaints 1
View all 2874 complaintsMcDonald's - Manager being rude to door dash drivers
4174 Salem Rd, Covington GA 30016
5/24-21 Approx. 1 AM in the morn.
I am a door dash delivery driver. I waited my turn in a very long drive thru line. When I got to the window they said they were fixing my order and asked me to pull out of line and wait so I did. After waiting more than 20 mins. I got out of my car and started towards the building to ask if they had forgotten about me about half way to the door the manager met came out and handed me the order. She was not nasty about it but informed me that door dash orders were not priorities and got done when the stores regular business was done and that I should probably not come back to the store the rest of the night. I did not bother to tell her we have no control over where we are told to go. I just took the order and thanked her and left. I know that what she said was false because all other McDonalds stores have the door dash orders moved out as quick as possible. I had also been there for 5 other deliveries the same night.
Desired outcome: No matter your position you should never make anyone unwelcome at your store no matter what.
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How did they know you were door dash? From what I understand from these delivery services the store is not suppose to know you from anyone else. I know particular with Instacart we aren't suppose to be able to tell them from anyone else. Did you tell them you were from door dash?