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CB Fast Food Chains McDonald's 255 Kinoole St, Hilo, HI, 96720, US
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McDonald's
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McDonald's

255 Kinoole St, Hilo, HI, 96720, US
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2:23 pm EDT

McDonald's - Poor service & refusal of a refund

On Saturday night at 08:20 pm on the date of 04/03/2022. I went to Hilo McDonald’s and placed an order of (1) large coffee (2) medium coffee, (1) cinnamon roll,& (1) blueberry muffin. The woman taking my order kept getting it wrong after repeating it three times to her, then I paid for my order to end up getting cold coffee, I didn’t order cold coffee took it back & still didn’t get it ready guy was still cold. Watch the worker go to the restaurant door & locked it, so I banged on the door told the worker that my coffee was still cold, she said that it just came out of a freshly brew & I said no it’s not, she said she watched them make it. So I told her well then I want my money back, hand her the tray of coffee, she tried to shove me out the door with the coffee & told me that I can’t have my money back. I closed the door on her & she spilled the coffee on her & the floor before calling the cops on me.

Desired outcome: I would like a refund & a response

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