24 Hour Fitness USA reviews and complaints 1
View all complaints24 Hour Fitness - Manager Jason
I just finish working overtime, & went to work out @ gym. I wanted to pay off bill, for m.ship. But to my surpise, the manager Jason was @ front desk working. Iwanted to pay bill on m.ship but he said to come back later this week. I told him I work @ wheeler & had to stop @ parents house. He said go & pay it @ mililani, that's the closet for you. I wanted to pay it now since I'm here @ gym. He called me stupid/dumb person who wouldn't listen to him. I wanted to wait for him after work & wanted to beat the #$%^&out of him. But some of the members heard him & said it's not worth it. 24 hrfitness won't do anything to him. Only talk. Some of members are going to power house gym cause it's more friendly/cleaner & cheaper. Please do something about manager or lots of members will quit 24 hrfitness.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I had just gotten off the plane, while protecting our country. (Iran). I went w/some of my friends to the gym where my uncle worked. When I got there, there was another person working. I asked him about the person that worked @ night, & Paul said he quit. Said he wasn't a good worker. That got me angry, & both my friends, & I told him that was my uncle. My friends told Paul my uncle was a very good worker, & would go out of his way to help members. Well I didn't have my membership w/me, only towel & military ID. Paul said no membership no work out. I even explained to him, that I came off the plane & came here to lift w/friends. He insisted no membership no lift. My best friend, wanted to beat the !@#$%^out of him. But told him (my friend) that he was a lapd cop.
while we were leaving the gym, my husband saw manager Jason grab a lump some of $$$$ and shoved it into back pack. Then Jason grabbed boxes of products and put into back pack. When approach from my husband, he told him to mind his own business, and to get lost. Both my husband & I are retired from law enforcement, and he knows what he saw. We never went back although we been members for 10 years. We heard about another gym from a front desk who just quit (Bryan). Such a nice young man I wish he was still there. We saw him the other day coaching my nephew & he said to go power house gym. We went back to let Jason know, & he was very rude. Go ahead, I don't care...
I WANTED TO WORK OUT EARLY MORNING (SATURDAY), CAUSE THAT NICE MAN (BRYAN) SAID IT'S NOT CROWED. TO MY SURPRISE, HE QUIT. I TOLD THE NIGHT DESK I'VE LOST MY MEMBERSHIP CARD & NEED TO ORDER A NEW ONE. SHE SAID THAT THEY WERE TOLD NO ID/MEMBERSHIP NO WORK OUT IN GYM. I TRIED TO EXPLAIN TO HER, I'VE LOST MY CARD & WANTED TO ORDER ANOTHER. SHE KEPT SAYING ON-&-ON ABOUT WHAT JASON/KEALA TOLD HER. NOW I KNOW WHY SO MANY MEMBERS ARE CANCELING & GOING TO POWER HOUSE GYM/CURVES. I SHOULD HAVE LISTENED TO BRYAN. EVEN EMPLOYEES ARE LEAVING THEIR JOBS HERE @ 24 HRFITNESS IN HAWAII KAI. WHAT A SHAME.
I've heard that one of my sons coaches worked @ 24 hrfitess @ Hi Kai. I wanted to buy a membership for couple of years, but found out that the coach I knew quit. When asked about that person, the manager (jason) was very -very rude. He told be non-of your business, & talked really bad about him. I know the facts, that he was very good @ his job from other people. When jason was telling me all the bull@#$%^&, about this prson I told him to stop. He was so rude I had to write & let people know about this kind of manager. (PEOPLE PLEASE DON'T APPLY @ HI KAI 24 HRFITNESS. THE EMPLOYEES ARE SO RUDE/IN POLITE, ETC.)
I totally agree. I went to the manager with a problem here in Cedar Hills, TX and he was extremely rude and unconcerned about my issue, he didn't even make eye contact with me. The issue was that the child care center wouldn't allow my child to stay (full) and I paid for training on every Tues and Thurs. So in other words, its okay to take my money (and training isn't cheap) with a smile but I need to leave my child elsewhere when I train?