Menards reviews and complaints 2
View all 725 complaintsMenards - Merchandise Credit or Store Credit
12/19/2015 I return items I had purchased on 12/12/2015 with a debit card on 12/18/2015. I was asked if I wanted a store credit witch I accepted because I needed more items. I was not told that if I accepted store credit an used it for a purchased of more item that I could not get reimbursement to a debit card. On 12/19/2015 I returned the extra item I did not use that I had purchased on 12/18/2015. I was told I had to take a store credit instead of the full reimbursement to my debit card. I think Menard's could have given the amount back to my debit card. Menard's is using my money instead of retuning it. Menard's need to look at their business practice's
Menards - employee hazards
My complaint is really about persons with disabilities. This store is not providing a good rest area for their employees. It is located on a second floor and this is not fair to the employees who have a disability. My friend works there and she is medically disabled but she is one of the best employees they have. She always is at work and comes in whenever they call her in. The problem is having the breakroom on a second floor without an elevator, she is unable to get to the breakroom to take a break. They have lifted her with a forklift to get there, which is absolutely embarrassing and should not have to be done. She has had to go to the public restroom to sit down and eat her lunch. This is unacceptable to me! She is a dedicated employee and deserves to have a lunch room where she can escape customers and rest. She is not the only employee who has trouble getting to this "breakroom". Please tell me how this company can get away with this.
The complaint has been investigated and resolved to the customer’s satisfaction.
Companies are not required to have elevators. If the breakroom is inaccessible they can offer her alternative means, but other than that there is nothing they can do.
I am a store manager. We have a conference room on the main level where she could eat. This is a false complaint.
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