McDonald's reviews and complaints 1
View all 2876 complaintsMcDonald's - playland
McDonald's went to all the expense to change the outside appearance and a new playland. I took my grandchildren ages 2 and 5 this early evening. Both grandchildren were so excited about the new playland and knew if it was dirty as previous prior to the remodeling we wouldn't be going.
NOTHING HAS CHANGED. Rules posted say SOCK REQUIRED. PLAYLAND FOR CHILDREN 3 AND UNDER.
Four children there barefoot and children over 3 years of age. I informed by 5 year old grandson the rules said 3 AND UNDER and he immediately reviewed the rules and accepted the RULE that children 3 and under was the RULE.
I brought it to the attention of the supervisor and he argued with me that it was a SORT OF RULE. I informed him the playland will be as dirty as before with barefeet and children 3 and over on the toys. I am 62 years old and have knowledge that the playland is meant for this age group. 5 is too old.
I INFORMED THE SUPERVISOR I will never return to that McDonald nor any other. I am tired of being disrespected and being treated as a minority by the african americans and hispanics. What happened to respect just for the customer and listening to what is being said. RULES ARE RULES and I requested if that wasn't the rule then take it off.
WHAT IS BECOMING OF PLAYLANDS THAT THEY HAVE TO BE SO DIRTY AND A NORMAL CAUCASIAN SENIOR CANNOT ENJOY A LITTLE PLAY TIME WITH THEIR GRANDCHILDREN and following the rules.
I will share this event with my friends and make sure they boycott McDonalds since they all seem to be the same on the northside of Chicago. IS IT SO MUCH TO ASK FOR CLEANLINESS AND SHOES AND FOLLOWING THE AGE GROUP?
The complaint has been investigated and resolved to the customer’s satisfaction.
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