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CB Retail Stores The Container Store 908 W North Ave, Chicago, IL, 60642, US
The Container Store company logo
The Container Store
reviews & complaints
The Container Store company logo

The Container Store

908 W North Ave, Chicago, IL, 60642, US
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1 complaint
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Website
www.containerstore.com
Phone number
+1 (312) 654-8450
Category
Retail Stores
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
10:00 am - 6:00 pm

The Container Store reviews and complaints 1

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W
6:09 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

The Container Store - Poor Service

This morning I was at the 908 W. North Ave location. I witnessed a cashier humiliate a customer for returning a product while the cashier next to her laughed. The cashiers name is Tiffany if I recall correctly. The women told the cashier she needed a larger rack but couldn’t afford it wherefore she was bringing the smaller one back. The cashier got loud and rude stating they only take things back if they don’t work you, you can’t rent our products. The cashier was outraged because the woman was making a return. I frequent this location and have often seen black employees treat black customers disrespectfully, while being friendly towards other races. I have no idea why these black employees find pleasure in shaming their own race. This has to be stopped; a place of business shouldn’t be the platform for this kind of behavior.

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