Burger King reviews and complaints 2
View all 4590 complaintsBurger King - Service thru drive thru
Today 07/20 at 6:50 at 1094 N Main St, East Peoria, IL, 61611, the lady that was taking our order made fun of my Hispanic accent when I was telling her my preferences for drink after chosen my meals. I requested an iced tea but she came back to me mocking me saying : "hices tea or iced tea", which I found it so offensive due she should not be doing that in a first place because she is the first point of the chain when anyone goes there. I didn't say anything back to her assuming that she had a hard day. When we got to the window that we got given our food, I received as drinks, a coke and a Fanta product that should have been my iced tea that never received, plus we were never given receipt or nothing and not even a friendly body language. I didn't want to say anything that moment to make it worst, but definitely thought that should be of your entire knowledge for this to be addressed.
Desired outcome: Training employees to respect other cultures that are not Americans.
Burger King - Very upset with the service
I stopped at this Burger King for Lunch. The manager was the one working the window and taking orders. When I pulled up to the drive through all they said was exactly this "what would you like". I was off put by the very unfriendly "greeting" because she also had a very bad attitude in her voice. Then after I ordered all she said was "pull forward" she didn't even ask if that was all or repeat my order or even tell me my total. Then when I got to the window she said my total with attitude and grabbed my debit card out of my hand. She then went to bag my food and left my card somewhere and then handed me my food and my card back after she walked away and left my card somewhere and I really didn't like that. She didn't put any napkins in my bag and didn't say thank you or have a good day or anything. My coke for my order literally tasted like cigs and my whopper had everything all in the middle and nothing was spread out on the sandwich. I didn't receive any receipt or anything from my order as well. I couldn't finish my sandwich and I literally had two sips of coke and threw the rest away. I was very upset with the service and my soda and very upset about my debit card being left on a counter somewhere and I will not be going back to that location at all. I left that store bummed because they were so unhappy to be at work and it was very clear.
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