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CB Department Stores Burlington Coat Factory Direct Torrence Avenue 16895 S, Lansing, IL, 60438, US
Burlington Coat Factory Direct company logo
Burlington Coat Factory Direct
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Burlington Coat Factory Direct company logo

Burlington Coat Factory Direct

Torrence Avenue 16895 S, Lansing, IL, 60438, US
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1 complaint
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Working hours
Mon
9:00 am - 10:00 pm
Tue
9:00 am - 10:00 pm
Wed
9:00 am - 10:00 pm
Thu
9:00 am - 10:00 pm
Fri
8:30 am - 10:00 pm
Sat
8:30 am - 10:00 pm
Sun
9:00 am - 9:30 pm
ComplaintsBoard
D
8:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Burlington Coat Factory Direct - terrible customer service

I stopped by Burlington before going to work to pick up some sweaters. I figured that since it was mid- day the crowds would be small and lines would be shorter. I was wrong on both counts. My problem wasn't the amount of people shopping it was the amount of employees that were working versus the amount that were standing around talking. There was only one line open but at least 6 employees randomly walking around the store. I left my purchase at the counter and walked out. I passed the mall and several other stores to shop at Burlington and they repaid me with a lack of customer concern or customer service.

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