Menu
For Business Write a review File a complaint
CB Fast Food Chains Burger King 834 E Beardsley Ave, Elkhart, IN, 46514, US
Burger King company logo
Burger King
reviews & complaints
Burger King company logo

Burger King

834 E Beardsley Ave, Elkhart, IN, 46514, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:00 am - 12:00 am
Tue
6:00 am - 12:00 am
Wed
6:00 am - 12:00 am
Thu
6:00 am - 12:00 am
Fri
6:00 am - 12:00 am
Sat
6:00 am - 12:00 am
Sun
7:00 am - 12:00 am
ComplaintsBoard
W
11:55 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King - Disgusting service

Ordered breakfast. 2 for 4 sandwich. And 2 for 5 sandwiches. Drive thru. Got home to sandwiches were missing. Returned humbly to get missing sandwiches. And the employee goes into a trash bucket (right in front of me with no shame at all), retrieves two sandwiches and proceeds to re bag (not rewrap or remake) them and serve me... I asked the gentleman, "are you really going to serve me food out of the trash?" He protested that this Home Depot bucket full of food "is not trash" and that the food "is fine" nonchalantly. Before things could escalate other staffed rushed forward offering to make amends, remake food, offer free food, offering refunds. I choose refund $27 dollar order... They only refunded me for the two sandwiches. (not acceptable.) I found it odd that no one addressed the employee's mistake. I even leveled with the guys. Told him it's not his fault. Someone obviously trained him to believe that that was okay. He remained silent. Come to find out, this guy was the store manager... A store manager, leader of other employees found no problem digging food out the trash in front of the customer to serve them, truly terrifies me of what goes on behind the counter that we can't see. Utterly despicable. An overwhelming feeling told me to record and document the interaction when I returned to get my missing food, I am not that type of person but I am so glad I did.

Desired outcome: I demand an immediate response within 48 hours to attempt to find a resolution amongst parties before seeking further actions. Contact [protected]@gmail.com

Read full review of Burger King
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.