Kmart

[protected] Enter store 6:45 pm, shop about an hour with toddler grandson. He is getting irritable so I go to check out @. 7:45 pm. Cashier -Laquita, register #6, checks me out but cannot produce the receipt for the good purchased..($228.84) I used my Kmart rewards card as well as my debit card for this purchase. I have no idea why the cashier did not stop when she seen that the receipt was not printing out. At this time the receipt could not be done at the register. -(15-20 min wait) but the cashier waited on the person behind me with no trouble at all. A CSA was called, I didn't get her name but there was more time adding up (20 min.), she tried to get a receipt for me both at customer care and the office.THEN the manager: Edna, came and there was another (15-20 min.) I repeatedly gave them my Kmart rewards card...I would say 5-6 different times. Needless to say it was WELL over an hour from check out to leaving the store STILL without my receipt OR ANY OF THE ITEMS THAT I HAD PURCHASED! I left the store and was in my vehicle after 9:00 pm. One hour+++ at checking out!
Now that I am on the computer the transaction DID go through, I HAVE paid for all the items and have nothing to show for the trip to Kmart! EXCEPT $228.84 FROM MY BANK ACCOUNT, A VERY IRRITATED SCREAMING TODDLER WHO NEEDED TO BE FED, CHANGED AND SHOULD HAVE BEEN IN BED AT THIS TIME. NOT TO MENTION... MY GAS AND MY TIME AND INCONVENIENCE FOR SHOPPING AT KMART! Oh did I mention I have to make time to GO BACK TO KMART AND PICK UP MY ITEMS THAT ARE PAID FOR?