WoodSprings Suites reviews and complaints 1
View all 414 complaintsWoodSprings Suites - The manager John
I would appreciate someone from your corporate office to call me first thing in the morning. [protected] Heather
The manager, John Johnson, has not handled the situation since my stay despite my daily complaints. I am staying at the Woodspring Suites hotel in Castleton Indiana and I've been here for four nights and this is my last night. Your manager has not handled an issue that I've discussed with him every day that I've been here and tonight while exiting from my room, I was threatened twice by an older black woman who is staying in the room across from me. She just threatened to "beat my [censored]" because she thinks I've been the only one complaining on them. I've complained about them and 30 other people who come and go from their room nightly doors opening and slamming, baby's and kids screaming all night, running down the hallways and planning inside. This is a very serious situation. I'm traveling with two dogs who need to go outside right now yet I'm afraid to leave my room until daylight. I'm currently in town from Nashville due to my mother being in the icu for 2 weeks now.
I have not been offered a different room away from these rude guests and I'm extremely disappointed with your managers attitude since my arrival and his inability to handle this issue as he's assured me he would.
Thank you, Heather
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