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CB Car Dealers CarMax 1370 E 79th Ave, Merrillville, IN, 46410, US
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CarMax
reviews & complaints
CarMax company logo

CarMax

1370 E 79th Ave, Merrillville, IN, 46410, US
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1 complaint
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Website
www.carmax.com
Phone number
+1 (219) 769-2902
Category
Car Dealers
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
Closed

CarMax reviews and complaints 1

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A
8:45 am EST

CarMax - Car sale

In 2022, I made the mistake of purchasing a 2010 Nissan Murano truck which turned out to be a complete lemon. From the very first week of purchase, I started experiencing issues with the car not working properly. Unfortunately, this problem persisted and occurred about four more times. Despite seeking assistance from the Service Manager, I found them to be unhelpful and even rude. It is unacceptable that I am being asked to pay a $84.00 deductible if it's not on their list of free items to fix a car that is a lemon. Also, this car is only worth $3,000 dollars I was over charged $17,000.00 for a lemon. I demand that this issue be resolved immediately and that I receive the compensation I deserve for this terrible experience.

Thanks in Advance,

Antonia Banks

Claimed loss: $17,000.00

Desired outcome: $20,000.00

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