Finish Line reviews and complaints 1
View all 136 complaintsFinish Line - unauthorized enrollment in sports illustrated magazine.
Gave my debit card number to sports illustrated magazine without my consent and enrolled me in the magazine subscription without my knowledge after making a purchase in their store!
I made a purchase at the Town Center finish line in Leawood, KS on 11/5/09 and on 11/19/09 my subscription to sports illustrated was started without my knowledge or consent. When I contacted sports illustrated they informed me that finish line automatically enrolls customers in sports illustrated subscriptions when they make a purchase in their store. Sports illustrated read my entire debit card number off to me that finish line had given them, and that they were planning on charging after my first "free" 10 issues to the magazine. This should be illegal! I had to cancel my debit card and go through the hassle with my bank. I will NEVER make another purchase in finish line again. They authorized a third party to charge my debit card for a product EACH year without my consent! They gave my entire address and baking information away to another company without my knowledge, and the only way I would have found out it was linked back to finish line was sports illustrated sent me a postcard that stated thanks for becoming a new SI subscriber and they had finish lines name on the postcard. I contacted the better business bureau and suggest that everyone else that has had this happen to them by finish line do the same to put a stop to poor business practice such as this!
The complaint has been investigated and resolved to the customer’s satisfaction.
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I had the same thing happen to me. When I called Sports Illustrated, that assured me that I would have the money put back on my card today...Waiting...I have a feeling that I am going to have to cuss somebody out today.
Martinsburg, WV same incident. Here is a picture of my bank statement.