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CB Travel and Vacations Extended Stay America 6451 E Frontage Rd, Mission, KS, 66202, US
Extended Stay America company logo
Extended Stay America
reviews & complaints
Extended Stay America company logo

Extended Stay America

6451 E Frontage Rd, Mission, KS, 66202, US
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1 complaint
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Website
www.extendedstayamerica.com
Phone number
+1 (913) 236-6006
Category
Travel and Vacations

Extended Stay America reviews and complaints 1

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R
12:02 pm EDT

Extended Stay America - Front desk staff

I am at 6451 e frontage road in Merriam Kansas. And by far the front desk person, Darion or whatever. African American man heavy set is the worst customer service ever. Not willing to help or work with me, and I have been here a month. Attitude lazy and just overall displeasing. Does not know job or purely unwilling to help. No towels roaches and bugs police are here constantly. We tried to explain payment situation and getting it today and he refused to give me time for money to get here. SD 11am he is coming. He truly needs to be fired and I will share my experience with everyone I know and will never ever stay here again

Desired outcome: I would truly like a credit for night since I'm a perks member and was treated not only poorly but with blatant disrespect

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Update by Robert Gamble
Sep 05, 2022 12:30 pm EDT

Horrible horrible and horrible ..that is the front desk person who is the absolute most disgusting human being I've ever seen

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