McDonald's reviews and complaints 1
View all 2876 complaintsMcDonald's - French vanilla iced coffee
This morning March 29, 2023 at 8:00a I purchased a French Vanilla Iced Coffee on my way into work. In between working and sipping this drink the ice melted and when I went to drink more I looked and what did I see but a piece of white tubbing and rubbery particles floating around inside the container. At first I thought it was a cigarette butt and then I thought no way! Then I took the top off to examine what exactly that foreign matter was and I could not believe it, it was a clearly broken off piece from the machine they dispensed this product from. I tried calling the Russell Cave McDonald's where I purchased this drink and I just got a message that the phone did not have its message system set-up and to call back later. I then called the Corporate Complaint Line and I got a CSR who took my information and said someone from a number I might not recognize would be calling me back and at 3:00p I still have not heard from anyone. I have a piece of this foreign matter caught in my throat that has not passed through my system and no one seems to call. This is just awful and I am very upset over this!
Desired outcome: I feel they should offer some kind of compensation for my discomfort and for this horrible experience. I want to be compensated for the negligence of this restaurant and their employee who dispensed this drink.
Latest McDonald's Reviews
transaction. Curbside orders Customer service by employee and managers Mc Donald in Christiansted Vi St croix No productsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!