Menu
For Business Write a review File a complaint
CB Fast Food Chains Burger King 3930 Dixie Hwy, Louisville, KY, 40216, US
Burger King company logo
Burger King
reviews & complaints
Burger King company logo

Burger King

3930 Dixie Hwy, Louisville, KY, 40216, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:00 am - 12:00 am
Tue
6:00 am - 12:00 am
Wed
6:00 am - 12:00 am
Thu
6:00 am - 12:00 am
Fri
6:00 am - 12:00 am
Sat
6:00 am - 12:00 am
Sun
7:00 am - 12:00 am
ComplaintsBoard
D
5:40 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Burger King - bad food

I always have loved whoppers. Today I bought a regular whopper and a double whopper. I got home and took them out of the bag and handed my husband his double whopper, when we took off the paper they were wrapped in they were very flat and old looking and we took the top bun off and instead of shredded lettuce it was just parcial pieces of lettuce. The tomatoes that was on them were end pieces and had 2 on each whooper because they were so small. The onion was cut in long strips and wide. I ask for cheese and of course there was none on either whopper. I was very disappointed! I tried to call the store several times and no one answered. Finally when they answered it was a young man and could barely hear him as it was so loud. When I ask for a manager a young girl came to the phone and I could barely hear her. When I started talking she hung up. I won't be going to that burger king anymore. I hope something will be done about this. Thank you, debbie dixon

Read full review of Burger King and 11 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
11 comments
Add a comment
E
E
Eastollen
US
Jun 03, 2016 8:20 am EDT

Horrible grease taste of the BK fish will never order it again. They need to come up with something that tastes less like a cheap fishstick and more like godons frozen fishsticks. But even godons are a little heavy on the breading as well. But much much better taste. Whoever said the regular BK fish tastes good is dead wrong. I do want to try and cilantro lime fish sandwich because I think that is a very good idea for a sandwich those are the best flavors. Hopefully its not using the same fillets as the regular BK fish.

T
T
tom
May 21, 2008 8:26 pm EDT

My wife became extremely ill after one of your bk fish sandwiches. We felt some ought to know about it. she had diarrhea and throwing up for nearly 12 hours then weak stomach for another 24 hours. This occurred on the afternoon of 05/20/2008!

C
C
CWW
US
Aug 18, 2008 7:52 am EDT

Numerous complaints to Carrolls, Inc. dba Burger King have remained unanswered. Poor service, dirty store, untrained employees, long waits for menu items, etc. Evidently Carrolls doesn't care about customer service.

D
D
Donna Ogle
Oct 07, 2008 2:11 pm EDT

I got a whopper for lunch, drove straight home, which took 3 minutes. my sandwich was ice cold, the bottom of the bag was greasy, I had to clean my car seat after I saw the bag. Even the paper around the sandwich was greasy. My cat, who eats anything that doesn't bite him first, would not eat the sandwich. THAT'S PRETTY BAD!

D
D
david l deavers
Muncie, US
Jun 17, 2009 10:01 am EDT

worst sandwich i ever had taste like it set around for a while i got a tender crisp chicken sandwich. also why have a survey if you cant talk with a person. my code for the survey is wh94764 i dont plan on using it . i dont like your ff or drinks so why would i purchase these items to get a free sandwich. i have had good food before but i wont go back for a long time a four dollar sandwich should never be this bad. believe me i am the kind of person that will tell a lot of people what kind of experence i have had . however if you deem to make it right i will remember that as well. not happy dave

C
C
Cynthia R.Pierce
Winton, US
Mar 10, 2010 8:44 pm EST

The funnel cake strips tasted like the batter was old or the oil was old

C
C
chay75
New Albany, US
Oct 28, 2010 5:22 pm EDT

Bk does not use shredded lettuce and 2 tomatoe slices go on the bigger sandwiches. So what do you want them to do. Replace 2 sandwiches because they forgot cheese. Or do they owe you 2 pieces of cheese? Why are you complaining on here instead of taking it to the Gm of the store?

C
C
caulodren
Newmarket, GB
Jul 05, 2010 6:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I don't understand, did you eat it? . if it was so bad how come you were able to eat it? if you couldn't eat it return it for a refund.

regards
Dale Stevenson

crew member

C
C
chri weisenberger
US
Aug 07, 2009 5:52 pm EDT

i received cold food after waiting 35 minuts iam discusted

K
K
Kit
Hazel Dell, US
Mar 22, 2009 8:49 pm EDT

Funny! That just happened to me by the Airport in Portland, ORE. Only we tried to eat the food in the parking lot, and
it was stone cold without the time delay. I told the manager
and what I was told was: ".. Gosh, Sorry 'bout that!"
No want for replacement or refund, or we'll reheat it, or
anything.

Gosh, Sorry 'bout that! Like a David Letterman one-liner.

Gosh.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.