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Rotech Healthcare
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Rotech Healthcare

104 CS-1000, Murray, KY, 42071, US
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2 complaints
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7:52 am EST

Rotech Healthcare - max heart drive, murray, ky 42071

Sleep apnea dream where full face mask. Since initially being given equipment for sleep apnea, I have repeatedly requested that the mask etc. be given to me in a size small. Rotech constantly sendMe a medium. I've spoken to them on the phone about this I've texted to no avail . once again I've opened the supplies to change out my mask and find that I've been sent a size medium. Mediums do not fit properly and Lee care. They will not give me credit even if I return the wrong product. Last time I was charged $40 To replace for the correct mask. They are wasting their money and mine and my insurance company funds!

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Update by Lynn C Tessler
Jan 18, 2020 7:53 am EST

Entered the phone number incorrectly. Phone number is [protected]

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5:31 pm EDT
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Rotech Healthcare - wrong product recieved they never answer the customer phone

Sleep Central called me to order my supplies. I received them and half were wrong. I can't use my CPAP machine, I have instructed my lawyer, if I die to go after them. I called the number 10 different times, and stayed on line waiting for them to answer, each time 20 minutes. I got so mad I went to the supply office here, and they tell me he has trouble too...

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