Warby Parker reviews and complaints 1
View all 31 complaintsWarby Parker - Refusing to serve
I went into the store in New Orleans 3964 Magazine St to purchase some glasses I had been looking at for months because I had cataract surgery, when I arrived at the store the representative at the front desk told me People's Health under United Health care was NOT in the network, I explained I had talked to someone at your store and People's Health that we were in the network she I really felt as if I was being discriminated against she may not have intended it that way but I am expressing what I felt, we continued to debate the issue and she said she called people's health but I don't think she did so when I returned home I called people's and they assured me we were in the network and she spoke with someone named Elaine although she was not the person that waited on me in the store but she did say she would make a report I would hope you would have your employees read upon the In and out of Network polices I really wanted those glasses and now I am so upset with your company I do not want to do business with you guys right now
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