Fidelity Brokerage Services reviews and complaints 1
View all 73 complaintsFidelity Brokerage Services - fraud/scam
Beginning mon., sept. 16, 2019, I began addressing mandatory distributions for myself & partner with several investment firms.
Anticipating smooth transactions, I did not keep records.
When I spoke with fidelity, I was told that I needed to have my bank accounts set up for on line access for fidelity to make a direct deposit.
When I completed that, I called fidelity to complete the process, was walked through fidelity's online form that asked for my log in and my password. I didn't feel comfortable with that and subsequently went in and changed my password.
When I was unable to log in, I called rockland trust company, explained what happened, lisa @ rtc said she had never heard of that. She spoke with her online dept. And investigation revealed that the history of my bank accounts had been downloaded, rtc froze all of my accounts and recommended that all accounts be replaced.
New bank accounts were set up on 9/19/2019, and I began the time-consuming process of contacting those making automatic deposits and withdrawals.
One of the accounts was cumberland farms. They disclose they use ach. When I attempted to complain to fidelity, megan in kentucky argued that they use ach.
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