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CB Travel and Vacations Extended Stay America 19 Northboro Road Central, Marlborough, MA, 01752, US
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Extended Stay America
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Extended Stay America company logo

Extended Stay America

19 Northboro Road Central, Marlborough, MA, 01752, US
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8:57 am EDT

Extended Stay America - room reservation

I specifically asked for a room with a disability shower when I reserved my room for my physically disabled borther. I told the lady on the phone TWICE about it. The hotel didn't have one for one night and told me I would be moved the next day. Turns out the next day they didn't actually have anything available. This is the worst communication I have ever had with any kind of hotel/living services. What is wrong with you people? Treating disabled people like this?

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