Ford reviews and complaints 1
View all 2286 complaintsFord - sales management team
Earlier this year I purchased a van with a utility body, and than I returned to this dealership to trade-in a F-250 super duty which was in exlcellent shape with low miles and purchase a pickup truck that was more economical because of my long commute to work but hating to have to trade-in my super duty! Starting going through the process of making a deal after going back and forth on my trade and the price of the new truck I stated that I needed to get as much as possible for my trade especially because my trade-in was in such good shape and needing to keep payments down to stay with-in my budget so at first sale manager offered me I beleave it was $23, 000 at which point I sad to him I know the truck is worth more then that and declined his offer! thank them for there time and started out the door when the sales manager stopped me and stated let me run some numbers and see what I can come up with so I waited he soon returned after going back to desk and said Mr. Parrish here's the best I can do for you trade-in I can give you $27, 000 for your trade-in and that would make your payment somewhere around $550.00 well while all this back and forth going on and me having a severe case of anxiety never thought to ask what I was paying for the new truck and didn't realize it utill I went to trade it because of the amount of miles that I was putting on it. But about two weeks after purchasing the new truck I see an ad on the internet at Preston Ford with the very same F-250 I traded-in with a sticker price of $37, 000 now remember they said that all that they could give my for the truck was $27, 000! and when I went to trade-in the truck at a different dealership I was told my new truck was only worth $27, 000 as a trade-in and what I realized at this point is Preston Ford, took advantage of me the customer they sold me the new pickup for MSRP and gave me the least amout for my trade-in now I'm at the point were I'm not able to trade because of all the negative equity in the truck I have now I am forced to keep this truck and hope I can drive it until it's paid which I doubt this will happen! So needless to say I will never purchase anything from Preston Ford again! and probably not purchase a Ford at all!
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