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CB Fitness Centers and Gyms Gold's Gym 26 Maryland Ave, Rockville, MD, 20850, US
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Gold's Gym
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Gold's Gym company logo

Gold's Gym

26 Maryland Ave, Rockville, MD, 20850, US
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1 complaint
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Working hours
Mon
5:00 am - 11:00 pm
Tue
5:00 am - 11:00 pm
Wed
5:00 am - 11:00 pm
Thu
5:00 am - 11:00 pm
Fri
5:00 am - 10:00 pm
Sat
7:00 am - 8:00 pm
Sun
8:00 am - 8:00 pm
ComplaintsBoard
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1:30 pm EST

Gold's Gym - refund not given

Rockville Town Square, Gold's Gym charged me an additional time of $65.00 (their mistake) for the fitness Challenge on Jan 16, 2019. Robert Conner stated that he will place a refund request to the billing that evening. Today, 7 calendar days later after I repeatedly called and emailed, I finally received a response from Anne Suuge stating that I would receive my refund within 5-7 business days from today, Jan 24, 2019.

This is totally unexceptionable! I do not have money to wait on and spare due to the mistake and incompetency of a company's failure to process my payment accurately - one time. I need my refund of $65.00 back into my account immediately!

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