Flagstar Bank

My husband took a loan through Flagstar bank with the Assistant Branch Manager. Upon doing a quick signing with her, We had asked numerous of times! That will the payment stay at 100 per month as stated in the loan application since we are going through a very hard time. We both made it very clear that the reason he resort to this loan was to help with lower payments and she assured us that the payment will not increased. We opened a bank account through Flagstar as recommend by the assistant manager herself for auto payment, but after the first payment, the loan had gone up tremendously. We had called many times regarding the increased as months went by but no one can give us a explanation of why it went from a few cent over $100 to almost 300 in less than 4 months. the dates that was automatically taken out is never the same as result in late fees most of the time even if we have enough in the account to make the payment. The bank site itself was no help as to where to find how much are the payments. My husband went in and talked to the Assistant Manager and she then, stated that there was fees and the 100 payment was only a promotion that we had at the time of signing and the 100 monthly payment was due to increase after the promotion was done. Which was never once mentioned at the signing. I am truly disappointed that we went in with high hopes of finally getting help only to make the matter worse by having more issues and was lied to.