ABC Warehouse reviews and complaints 1
View all 75 complaintsABC Warehouse - no returns or exchanges on defective appliances
I purchased a dishwasher from ABC Warehouse and paid for delivery and installation. It was delivered and installed on Tuesday August 25th. Two days later, I loaded the dishwasher and attempted to start the appliance but it would not start, only blink. I contacted GE (General Electric) initially and was told to restart the machine to reset the settings, which I did but the problem continued to exist. I contacted ABC Warehouse, spoke with Ryan, the General Manager who sold me the appliance, to have it replaced. I was told they do NOT replace the device and I would need authorization from GE. I proceeded to call GTE energy and the customer service representative stated since the device is less than 30 days old, I would need to speak with the store I purchased the appliance from. I called Ryan again, told them what they said, asked to have the appliance replaced since it had been less than a week and I was not interested in having a NEW dishwasher, which I have yet to use, repaired. Ryan proceeded to state replacement was not an option unless GE authorized the replacement and I was not eligible for a return nor a replacement. There is nothing on the receipt nor in the store regarding this (no replacements, no returns, etc) and it is completely unreasonable to expect someone to repair a NEW appliance which has yet to be utilized, especially since I notified the company of my issue within days after its installation. As I have been given the run-around on this issue, it is evident that ABC Warehouse does not stand by the products it sells and is not concerned with its customer's satisfaction.
Latest ABC Warehouse Reviews
Refrigerator Disappointing Experience with ABC Warehouse Rob Cikalo is awesome Broken whirlpool washer after it was owned for 13 months. 5 year warranty voided. Disappointing Customer Service Experience with ABCWarehouse Furniture DeliveryGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!