Circle K reviews and complaints 3
View all 1682 complaintsCircle K - Humiliated and treated so unbelievably poorly
Two young cashiers working at 1030pm 07/03/2024 should not be working customer service anywhere! I was humiliated in front of my child and 10 customers. I left in years and hyperventilating having a panic attack. I was yelled at, eyes rolled, huffed and puffed making it clear she didn't want to help me. Then put down for using an ebt card. In front of a group of people nd my 11 yr old daughter! I've never been so humiliated in my life, I will be filing a complaint to corporate and letting everyone I know to steer clear from this circle K until they hire the appropriate people to serve customers. It's a disgrace. They should be ashamed of themselves. I am a young single mom with terminal breast cancer and unable to move as fast as everyone else. It's truly disgusting. Do not shop here.
Claimed loss: 58$
Desired outcome: An apology for one! Proper training if even possible, learn proper manners, hire people with good customer service skills
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Circle K - Overall service
This location is always conveniently closed or has problems with the system. Seems as tho none of the employees want to do their job at all and many of them are rude. The place is always dirty and unkept. Common items are not restocked for weeks at a time. There always seems to be some problem. If they weren't the cheapest cigarettes in the area I wouldn't return no matter how close they are to my home.
Circle K - purchasing cigarettes
On 12/6/18 at 5pm ..I live just down the street, my daughter and I stopped for gas and she went inside for me to get cigarettes. She just received a temporary license because she lost her driver's license and they wouldnt accept her temporary. She was then being considerate and told then I would be right in then to purchase them, the cashier then proceeded to tell here now I wouldn't be allowed to purchase them because it's considered a secondary sale rather snotty.
I went inside with my drivers license, I get all my cigarettes and gas there multiple times a week, and the cashier refused me sale saying it's a secondary sale.
I said I wanted the manager, the cashier then got a snotty attitude with me, stating, oh he will get him.. the manager stated he couldn't sell to me being it's a secondary sale. I told him im in all the time, im 53 and she's 30..she doesnt look that young for her age to be under the age limit of 18 yrs old. The manager said hes tired of repeating it 50 times aday, with an attitude.
I told him he didnt need to worry about me ever again, I will never set foot there again, I will never purchase anything from Circle K ever.
I wanted the corporate number and the little girl working there also then got an attitude and was oh I'll show her where it is on the door outside.
Yes I'm angry, I can understand when the store was busted SELLING TO A MINOR CIGARETTES.. but this is bad judgement, bad relations, bad business.. I plan on going to the many local trenton and woodhaven FB pages and letting everyone know locally that Circle K does NOT CARE ABOUT ITS NEIGHBORHOOD RESIDENTS, THAT THE RUDENESS AND RIDICULE AND TOTAL INCONVENIENCE ISNT WORTH IT.
Vickie Carlson
[protected]
So. As a general rule in customer service across various Companies, as determined by the federal law, a secondary sale is evident when a person first comes into the store to purchase an Age-restricted item and gets denied, and then a second person comes in attempting to purchase that same item. There is a law that states an employee can be terminated, fined or jailed if they follow through with that sale. Your situation aside, it happens quite often with underage customers. Clerks cannot determine who will actually be using the age-restricted item and therefore, they cannot, by law, sell it in this instance.
Also, most places card customers who look to be 40 years of age or younger and it's standard practice not to accept temporary ID as a valid form of ID. Hope this helps.
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